[GGC] Woody
20. November 2006, 12:07
ERROR MESSAGES:
"Original disc could not be found or authenticated."
SecuROM™ has determined you are trying to start the protected application with a backup copy or clone disc. Please refer to the following procedure to remedy:
Please disable all emulators, insert the original disc and re-try.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"Unable to authenticate original disc within time limit."
SecuROM™ has determined you are trying to start the protected application with a backup copy or clone disc. Please refer to the following procedure to remedy:
Please disable all emulators, insert the original disc and re-try.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"Original disc could not be found or authenticated."
SecuROM™ has determined you are trying to start the protected application with a backup copy or clone disc. Please refer to the following procedure to remedy:
Please disable all emulators, insert the original disc and re-try.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"A required security module can not be activated. This program can not be executed."
SecuROM™ has determined a debugging or an emulation tool is running. Please refer to the following procedure to remedy:
Please deactivate these tools before starting the program. It's not necessary to uninstall them.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"No CD/DVD-ROM drive found."
SecuROM™ has determined that your computer doesn't have a CD- or DVD-drive. Please refer to the following procedure to remedy:
Check if there's a CD- or DVD-drive available in your system's "Device Manager" (e.g. Click Windows™ "Start" and select "Settings" ->"Control Panel" ->"System" ->"Hardware" ->"Device Manager" ->"DVD/CD-ROM Drives")
In case you can't find this entry, you have to fix this problem within Windows™
If you think the error message is false, please send a SecuROM™ analysis file to support@securom.com
"No disc inserted."
SecuROM™ has determined there is no disc in a local physical drive. Please refer to the following procedure to remedy:
If you can find the disc in your Windows™ Explorer, there could be a software conflict.
A possible cause might be a CD/DVD burning software which uses the DLA (drive letter access) technology. You can disable DLA following these steps:
Click Windows™ "Start" and select "Run"
Type "cmd" to get the command prompt and hit Enter/OK
Type "dla disable e:" where "e:" is the drive's assigned letter
If the problem persists, please contact support@securom.com.
"Wrong disc inserted."
SecuROM™ has determined a disc different than the original- or play-disc was detected. This could be caused by a backup copy, or in the case of a multiple disc set, the wrong disc was inserted before starting the program. Please refer to the following procedure to remedy:
Please ensure that the correct disc is inserted.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"No ASPI layer found on your system. This is necessary for successful authentication."
SecuROM™ has determined no ASPI layer is installed. Please refer to the following procedure to remedy:
Please install an ASPI driver and try to start the program. You might download this driver here: http://www.adaptec.com/worldwide/support/suppdetail.jsp.?prodkey=ASPI-4.70
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"This application is not compatible with the installed operation system. Please upgrade to Windows 98SE, Windows 2000 or better."
SecuROM™ has detected an unsupported operating system. SecuROM™ version 7 supports Windows™ 98 SE (Second Edition), Windows™ Me, Windows™ 2000 and Windows™ XP (Home and Pro). Please refer to the following procedure to remedy:
Please upgrade to one of these operating systems in order to start the program.
If you think the error message is false, please send a SecuROM™ analysis file to support@securom.com
"Please remove disc from current CD/DVD drive and insert the original disc in another drive"
SecuROM™ has determined your computer has more than one CD/DVD drive and that the other drive(s) might perform better verifying the SecuROM™ signature. Please refer to the following procedure to remedy:
Please insert your disc into a different drive.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
OTHER PROBLEMS:
No error message - The game doesn't start at all or game process hangs (consumes up to 100% CPU load in the task manager).
This failure could be caused by a software conflict. Please send a SecuROM™ analysis file to support@securom.com
In game crash - game can be started but crashes somewhere during playing the game.
This failure is not caused by SecuROM™. Please contact the software publisher for technical support.
Please consult the following steps to generate this analysis file.
We developed this easy-to-use and effective error analysis tool to retrieve information necessary to locate the problem. The information contained in the analysis file is compressed and encrypted.
1. Make sure the original disc (play or launch disc) is in a local CD or DVD-ROM drive.
2. Please reboot your computer and do not start any additional applications.
3. "Right-click" (click the right button of your mouse) on the desktop shortcut or actual executable.
4. A dialog menu will appear. Choose "Launch Analysis" from the menu choices.
5. After selecting "Launch Analysis," a disclaimer window will appear.
6. To proceed, please click onto the "Yes" button.
The program will now generate an "AnalysisLog.sr0" file within the root of your C:\ directory.
Please "zip" (archive) this file (to avoid email corruption) and send it to our official email address support@securom.com together with a description of your problem (e.g. screenshots, further details).
Wer mit der englischen Anleitung nicht klar kommt, sollte sich das Video unter http://www.securom.com/How_to_generate_an_Analyis_file.zip anschauen.
Damit wird es selbsterklärend.
Link zur Homepage von Securom http://www.securom.com
"Original disc could not be found or authenticated."
SecuROM™ has determined you are trying to start the protected application with a backup copy or clone disc. Please refer to the following procedure to remedy:
Please disable all emulators, insert the original disc and re-try.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"Unable to authenticate original disc within time limit."
SecuROM™ has determined you are trying to start the protected application with a backup copy or clone disc. Please refer to the following procedure to remedy:
Please disable all emulators, insert the original disc and re-try.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"Original disc could not be found or authenticated."
SecuROM™ has determined you are trying to start the protected application with a backup copy or clone disc. Please refer to the following procedure to remedy:
Please disable all emulators, insert the original disc and re-try.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"A required security module can not be activated. This program can not be executed."
SecuROM™ has determined a debugging or an emulation tool is running. Please refer to the following procedure to remedy:
Please deactivate these tools before starting the program. It's not necessary to uninstall them.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"No CD/DVD-ROM drive found."
SecuROM™ has determined that your computer doesn't have a CD- or DVD-drive. Please refer to the following procedure to remedy:
Check if there's a CD- or DVD-drive available in your system's "Device Manager" (e.g. Click Windows™ "Start" and select "Settings" ->"Control Panel" ->"System" ->"Hardware" ->"Device Manager" ->"DVD/CD-ROM Drives")
In case you can't find this entry, you have to fix this problem within Windows™
If you think the error message is false, please send a SecuROM™ analysis file to support@securom.com
"No disc inserted."
SecuROM™ has determined there is no disc in a local physical drive. Please refer to the following procedure to remedy:
If you can find the disc in your Windows™ Explorer, there could be a software conflict.
A possible cause might be a CD/DVD burning software which uses the DLA (drive letter access) technology. You can disable DLA following these steps:
Click Windows™ "Start" and select "Run"
Type "cmd" to get the command prompt and hit Enter/OK
Type "dla disable e:" where "e:" is the drive's assigned letter
If the problem persists, please contact support@securom.com.
"Wrong disc inserted."
SecuROM™ has determined a disc different than the original- or play-disc was detected. This could be caused by a backup copy, or in the case of a multiple disc set, the wrong disc was inserted before starting the program. Please refer to the following procedure to remedy:
Please ensure that the correct disc is inserted.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"No ASPI layer found on your system. This is necessary for successful authentication."
SecuROM™ has determined no ASPI layer is installed. Please refer to the following procedure to remedy:
Please install an ASPI driver and try to start the program. You might download this driver here: http://www.adaptec.com/worldwide/support/suppdetail.jsp.?prodkey=ASPI-4.70
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
"This application is not compatible with the installed operation system. Please upgrade to Windows 98SE, Windows 2000 or better."
SecuROM™ has detected an unsupported operating system. SecuROM™ version 7 supports Windows™ 98 SE (Second Edition), Windows™ Me, Windows™ 2000 and Windows™ XP (Home and Pro). Please refer to the following procedure to remedy:
Please upgrade to one of these operating systems in order to start the program.
If you think the error message is false, please send a SecuROM™ analysis file to support@securom.com
"Please remove disc from current CD/DVD drive and insert the original disc in another drive"
SecuROM™ has determined your computer has more than one CD/DVD drive and that the other drive(s) might perform better verifying the SecuROM™ signature. Please refer to the following procedure to remedy:
Please insert your disc into a different drive.
If the problem persists, please send a SecuROM™ analysis file to support@securom.com
OTHER PROBLEMS:
No error message - The game doesn't start at all or game process hangs (consumes up to 100% CPU load in the task manager).
This failure could be caused by a software conflict. Please send a SecuROM™ analysis file to support@securom.com
In game crash - game can be started but crashes somewhere during playing the game.
This failure is not caused by SecuROM™. Please contact the software publisher for technical support.
Please consult the following steps to generate this analysis file.
We developed this easy-to-use and effective error analysis tool to retrieve information necessary to locate the problem. The information contained in the analysis file is compressed and encrypted.
1. Make sure the original disc (play or launch disc) is in a local CD or DVD-ROM drive.
2. Please reboot your computer and do not start any additional applications.
3. "Right-click" (click the right button of your mouse) on the desktop shortcut or actual executable.
4. A dialog menu will appear. Choose "Launch Analysis" from the menu choices.
5. After selecting "Launch Analysis," a disclaimer window will appear.
6. To proceed, please click onto the "Yes" button.
The program will now generate an "AnalysisLog.sr0" file within the root of your C:\ directory.
Please "zip" (archive) this file (to avoid email corruption) and send it to our official email address support@securom.com together with a description of your problem (e.g. screenshots, further details).
Wer mit der englischen Anleitung nicht klar kommt, sollte sich das Video unter http://www.securom.com/How_to_generate_an_Analyis_file.zip anschauen.
Damit wird es selbsterklärend.
Link zur Homepage von Securom http://www.securom.com